![]() ![]() ![]() When last pass request 2FA, you select the alternate method of the grid and use the paper copy to enter the 2FA code. The safest solution would be to enable the Grid in Multifactor authentication. Unfortunately, the authenticator on your new phone won't be active until you log into last pass, so you would need to authenticate using the old phone that you no longer have. When you install Last Pass on the new phone, it request that you authenticate using 2FA. You tried to install Last Pass Authenticator first because you know that any new device you add to last pass will require 2FA, but when you tried to do this, the last pass authenticator won't work unless you install Last Pass first.Ģ. Let's say you lose your phone, the following will happen when you try to install Last Pass on the new phone (note: I am talking about Android, but IOS is probably similar).ġ. Last Pass Authenticator will save the TOTP secrets in the cloud. Be sure, therefore, to delete old accounts to avoid confusion.This is a problem when I had to switch phones. Verification codes created by old accounts won’t work. ![]() Each time you set up (or reset) 2FA in an authenticator app, it shows as a separate account in the authenticator app.Authenticator apps usually have a time correction feature that the codes generated are properly synced (e.g Time correction for codes in Google Authenticator). Confirm that the time on your device and authenticator app are properly synced.Insert the verification code with enough time for it to be verified (avoid using it if there's only 2 seconds left on the timer wait until it updates, then try).When authenticating using your Authenticator App be sure to: The Uphold account configured in your Authenticator App may be out-of-date.The time isn’t correctly synced between your device and the Authenticator app.The code has expired by the time you enter it.Authentication codes change every 30 seconds and can be rejected for multiple reasons, including: ![]()
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